Privacy Policy

Last updated: October 15, 2026

Rethceif Packaging (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit rethceif.com, request information or a quote, or communicate with us about our packaging equipment and services.

1. Information We Collect

Information you provide

We collect information you voluntarily provide when you submit a contact form, request a quote, ask for technical support, or communicate with us by phone, email, or other means. This may include:

• Your name, company name, and job title.
• Email address, telephone number, and business address.
• Equipment interests, packaging requirements, and application details.
• Information included in your messages, inquiries, or supporting documents.

Please do not submit sensitive personal information, such as Social Security numbers or payment card details, through our website forms.

Our website does not offer customer account registration or process online payments.

Information collected automatically

When you visit our website, our hosting systems and website tools may collect technical information, including your IP address, browser type, device information, referring website, pages requested, and the date and time of your visit.

This information helps operate the website, diagnose problems, protect against misuse, and understand website activity.

2. How We Use Information

We use information collected through our website and communications to:

• Respond to inquiries and requests for quotes.
• Discuss equipment options and packaging applications.
• Provide customer service and technical support.
• Manage business communications and customer relationships.
• Operate, maintain, secure, and improve our website.
• Understand interest in our equipment and services.
• Meet legal obligations and protect our legal rights.

If we send promotional communications, you may ask us to stop by following any unsubscribe instructions provided or contacting us using the details below.

3. How We Disclose Information

We may disclose personal information in the following circumstances:

Service providers. We may provide information to companies that help operate our website and business, including hosting, website maintenance, email delivery, spam prevention, security, and analytics providers, as needed to perform their services.

Business inquiries and support. We may share information with business partners or representatives when necessary to respond to your inquiry, prepare a quote, or provide equipment-related services.

Legal requirements and protection. We may disclose information when required by law or when reasonably necessary to protect people, investigate misuse, enforce agreements, or establish or defend legal claims.

Business transfers. Information may be disclosed or transferred as part of a proposed or completed merger, acquisition, reorganization, or sale of business assets, subject to applicable law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, protect against spam, and measure website usage.

Where enabled, analytics services such as Google Analytics may collect information about your device and interactions with the website. Google explains its practices at Google’s Privacy Policy.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Blocking certain cookies may affect some website features.

Where required by applicable law, we obtain consent before using nonessential cookies or similar technologies.

5. Embedded Videos and Third-Party Websites

Our website may include embedded videos and links to third-party websites.

When embedded content loads or you interact with it, its provider may receive information such as your IP address, browser information, and viewing activity. Providers may also use cookies or associate activity with an account you hold with them, depending on their settings and your choices.

For information about YouTube and other Google services, visit Google’s Privacy Policy.

Third-party websites and services operate under their own privacy policies. We encourage you to review those policies before providing personal information.

6. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, providing support, resolving disputes, and meeting legal requirements.

Retention periods depend on the type of information, our relationship with you, and applicable legal obligations. Information may remain in backups until those backups are replaced or deleted through normal retention procedures.

7. Information Security

We use reasonable technical and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

8. Your Privacy Rights and Choices

Depending on your location and the laws that apply, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to restrict or object to certain processing, withdraw consent, or opt out of certain uses of your information.

To submit a privacy request, contact us using the information below. We may need to verify your identity or an authorized agent’s authority before responding.

We will handle requests within the time required by applicable law. Some requests may be limited by legal obligations or other lawful exceptions. Where an appeal right applies, you may contact us to request a review of our decision.

9. Children’s Privacy

Our website is intended for business audiences and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can investigate and take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, website features, or legal requirements. The date at the top indicates when it was last revised.

Where required by law, we will provide additional notice of material changes.

11. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Rethceif Packaging
420 Industrial Parkway
Ossian, IN 46777
Phone: 260-622-7200
Contact form: rethceif.com/contact-us/